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Privacy policy

What personal information we collect

This privacy policy describes how your personal information is collected, used and shared when you visit or make a purchase from www.senteursdumonde.ch

When you visit our site, we automatically collect certain information about your device, including information about your web browser, your IP address, your time zone, and some of the cookies installed on your device.

In addition, as you browse the Site, we collect information about the individual web pages or products you view, which websites or search terms brought you to our Site, and information about how you interact with the Site.

We collect device information using the following technologies:

  Cookies are data files that are placed on your device or computer and often include an anonymous unique identifier

  Log files are used to track actions that occur on the Site and collect data, including your IP address, browser type, Internet service provider, referring/exit pages, and timestamps.

In addition, when you make a purchase or attempt to make a purchase on our website, we collect certain information about you, including your first and last name, billing address and shipping address. This is known as order information.

Under no circumstances do we collect your payment information (credit card number, bank account, etc.). This information is collected by the financial institutions responsible for processing the payment on our website, namely Stripe for credit cards.

By "personal information" in this privacy policy we mean both information about your devices (PC, tablet, mobile) and information about your order data.

HOW WE USE YOUR PERSONAL INFORMATION

We use the order information we collect generally to fulfil all orders placed via the site (including processing your payment, arranging for shipping and providing invoices and/or order confirmations).

In addition, we use this order information to:

  Communicate with you.
  Screen our orders for potential risks or fraud.
  Where in accordance with the preferences you have shared with us, provide you with information or advertisements relating to our products or services.

We use the Device Information we collect to help us detect potential risks and fraud (in particular, your IP address), and generally to improve and optimise our Site.

SHARING YOUR PERSONAL INFORMATION

We also use a Google Analytics tag on our website which is used to study your behaviour for the purposes of analysis or improving your user experience.

Finally, we may also share your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information that we receive, or to otherwise protect our rights.

YOUR RIGHTS

If you are a European resident, you have the right to access the personal information we hold about you and to
hold about you and to request that it be corrected, updated or deleted. To exercise this right, please contact us.

In addition, if you are a European resident, we note that we process your information in order to fulfil any contracts we may have with you (for example if you place an order via the Site), or to pursue our legitimate business interests listed above.
Please note that some of your information will be transferred outside Europe, including to Canada and the United States.

DATA RETENTION

When you place an order on the Site, we will retain your order information for our records unless and until you ask us to delete that information.

CHANGES

We may update this privacy policy from time to time to reflect, for example, changes in our practices or for other operational, legal or regulatory reasons.

If you have any questions and/or require further information, please do not hesitate to contact us

If you have any questions, please contact us by e-mail or by post:
INDIAN SHOP, P.O. Box 2643, CH-1211 Geneva 2

web@senteursdumonde.ch

 
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